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Frequently asked questions

Answers to the most common questions

Everything I'm usually asked about websites, the Google profile, visibility and the way I work. If you can't find your answer, write to me with no obligation.

General questions

Do you only work with properties in Piedmont?

My main focus is small accommodation businesses in Piedmont, because I know the area well. Working remotely, though, I can also support properties and small brands in other regions.

Can you work remotely?

Yes. All the work is done remotely, by email and video call. There's no need to meet in person: we agree on the materials (photos and text) and carry on at a distance, with simple timing.

Do you also work with e-commerce businesses?

Yes, although it takes second place to hospitality. I help small e-commerce shops and product brands that need clearer product pages, SEO content and a tidier online presence.

How does the free consultation work?

You write to me, telling me about your property and what you'd like to improve. I reply within 24-48 hours and, if useful, we arrange a short introductory video call. I tell you clearly what's worth doing, with no obligation on your part.

Websites

How long does it take to create a website?

A one-page website is usually ready within a few weeks. The timing depends mostly on how quickly we gather the photos and text: we agree on a date from the start.

Can you improve my existing website?

Yes. If you already have a site, I start with a review to understand what works and what doesn't. In many cases there's no need to rebuild everything: targeted fixes to clarity, speed, the mobile experience and contact enquiries are enough.

How much does a website cost?

It depends on what your property actually needs. That's why I always start with a free consultation: once I understand your needs, I propose a solution with a clear quote and no hidden costs.

Do I need hosting? Do you take care of it?

Yes, the site needs hosting to be online, and I take care of it. I set up the hosting and connect the domain: you don't have to handle the technical side.

Can I update the website myself?

For small properties I recommend a simple site that stays valid over time and needs few updates. When something needs changing, you can write to me and I'll handle it, or I'll show you how to make the small changes yourself.

Google Business Profile

Do I need a Google Business Profile?

For an accommodation business, yes: it's the listing that appears on Google and Maps when someone searches for somewhere to stay or looks up your name. It's free and often the first contact with the guest. Looking after it well helps you get found and receive direct enquiries.

Can you create or sort out my Google profile?

Yes. I can create the profile from scratch or optimise the one you already have: correct category, description, photos, contacts and link to your site. I also give you practical guidance on managing reviews.

Online visibility

Do you also manage Booking.com?

I don't manage the bookings for you, but I can help you improve how your property comes across: clearer titles and descriptions on the listing, and a strategy to receive more direct bookings, reducing your dependence on the portals.

Can you optimise my Airbnb listing?

Yes. I can improve the title, description and presentation of the amenities, and suggest the order of the photos, in several languages where needed. The aim is to make the listing clearer and more convincing for whoever reads it.

Can you translate my website?

Yes. I can prepare the content in Italian, English, French and Spanish. It's useful for welcoming international guests with clear descriptions and information in their own language.

Working together

How long does a project take?

A typical project, a one-page website and Google profile, is usually completed within a few weeks. We define the stages and timing together at the start, so you always know where we are.

Can you help me even if I already have a website?

Of course. There's no need to start from scratch. I can review the site you have, tell you what to improve in order of priority and step in only where it's really needed.

Didn't find the answer you were looking for?

Get in touch, no obligation

Free consultation

Tell me about your property. I'll take care of your online presence.

I reply within 24-48 hours. No obligation: let's see what you actually need.